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End User Experience

Hear what experts have to say and stay up to date on new features that can help optimize your productivity. Don’t miss out on learning more to see how Windows Virtual Desktop can cater to your specific needs. Subscribe today.

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The Salvation Army Switzerland deepens relationships with supporters through a CRM-based loyalty program

When the Salvation Army Switzerland needed a way to better understand and connect with donors and patrons, they worked with a Microsoft partner to create a loyalty program app with Microsoft Power Apps. The organization uses Dynamics 365 to glean insights from their data to inform where to open new stores, how to better manage secondhand shops, and to strengthen relationships with patrons. Contact Resemble Systems to learn more benefits of enabling Always On Service. 

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Build a Bot in Minutes with QnA Maker #TWiCognitive

In this episode of This Week in Cognitive, host Noelle LaCharite explores how quick and easy it is to create a chatbot that can answer top-of-mind questions for employees or customers. Leveraging QnA Maker, she builds a bot in minutes from a FAQ website and even gives it some personality. 

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24 Hour Fitness uncovers data insights to create personalized customer experiences

24 Hour Fitness stands out in a crowded wellness industry not just for its innovative approach to fitness but for its personalized approach to member services. The company is applying data analytics to member marketing by connecting Microsoft Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to send personalized messages to help keep their members on track to meet their fitness goals. 

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