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Always-on customer engagement: It’s not just omnichannel anymore

The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service. Contact Resemble Systems to find out more.

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App migration to Azure

There are four migration strategies to consider when preparing to move your apps to the cloud. @Microsoft is here to help. Watch this video to learn more about rehosting, refactoring, rearchitecting, and rebuilding and which one is best for you.

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How virtual agents transform the customer experience

As expectations for customer service continue to evolve, the intelligent apps of Microsoft Dynamics 365 continue to meet the demand for an exceptional customer experience. Read this blog post and contact Resemble Systems to learn more about how you can enable Always On service and reach your customers 24/7. 

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Customer Service Trends

To create a positive customer experience, organizations must understand customer behaviors, preferences, and expectations. This infographic highlights some of the key standards @Microsoft can help you achieve. Contact Resemble Systems to learn more today. 

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Customer service is rapidly becoming the number one factor when customers are choosing a brand. Microsoft’s Always On service empowers you to deliver meaningful, personalized interactions from live or virtual agents, day and night. Learn more when you subscribe.

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Create customers for life | Dynamics 365 Customer Service

Companies that prioritize and effectively manage customer experiences are 3x more likely to significantly exceed their top business goals. This video showcases how Microsoft Dynamics 365 delivers fast, personalized, intelligent support that exceeds expectations and creates customers for life. Contact Resemble Systems to learn more.

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